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Support - (540) 857- 4012 


The use of this site is governed in accordance with the policies, terms and conditions specified herein.
Please read them carefully. Your use of this site, your placement of an order, or your submittal of any purchase order to 1st Refurbished MANUFACTURERS COMPUTER Outlet Inc. indicates acceptance of these terms and conditions. These terms and conditions shall hold precedence over any subsequent terms or conditions included with any purchase order, whether or not Manufacturers Computer Outlet Inc. signs such terms or conditions. Manufacturers Computer Outlet Inc. reserves the right to make changes to this site and these terms and conditions at any time. 

1st Refurbished Manufacturers Computer Outlet's Privacy Policy 

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Here, at 1st Refurbished Manufacturers Computer Outlet Inc., your privacy is very important to us and we take our commitment to our customers very seriously. We will not give or sell any of your personal information to a third party without your approval. When you place an order with 1st Refurbished Manufacturers Computer Outlet Inc., we ask for your name, your billing address, the address for shipment of the order, your credit card number and expiration date, and your e-mail address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you. In the event you do not wish to receive promotional e-mail from 1st Refurbished Manufacturers Computer Outlet Inc., please click the "remove me from your list" link on the e-mail we send you. 

Copyright and Trademark Notice 

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This site is owned and operated by 1st Refurbished Manufacturers Computer Outlet Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of 1st Refurbished Manufacturers Computer Outlet Inc., Copyright ©2001, ALL RIGHTS RESERVED. No materials from this site may be copied, reproduced, modified, republished, transmitted, or distributed in any form or by any means without 1st Refurbished Manufacturers Computer Outlet Inc.'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

"1st Refurbished Manufacturers Computer Outlet." and "Your Window To The World" are registered trademarks, trademarks or service marks of 1st Refurbished Manufacturers Computer Outlet Inc. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of 1st Refurbished Manufacturers Computer Outlet Inc. All other trademarks or service marks are property of their respective owners. The use of any 1st Refurbished Manufacturers Computer Outlet Inc. trademark or service mark without 1st Refurbished Manufacturers Computer Outlet Inc.’s express written consent is strictly prohibited. 

Limited Warranty Policy

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1st Refurbished Manufacturers Computer Outlet, Inc. warrants that its family of computer equipment, if properly handled and installed, will be free from defects in materials and workmanship. If the hardware, which is the subject of this Limited Warranty, fails during the warranty period for reasons, covered by this limited Warranty, Manufacturers Computer Outlet, Inc., at is option, will: 
Repair the existing unit (problem component) by means of hardware and/or 
Replace the defective component with another part; or if Manufacturers Computer Outlet Inc. is unable to repair or replace the particular part . 
Replace the entire unit with something comparable. 
Laptop Batteries are not warranted by MCO. 
THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASE OF THE SAID EQUIPMENT, AND LASTS ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE EQUIPMENT.

Extent of Limited Warranty
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1st Refurbished Manufacturers Computer Outlet Inc. does not warrant that your equipment will be free from design defects or errors known as “errata”. This limited warranty is for purchasers in the United States and Canada only. This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, software, or usage not in accordance with this product instructions, misuse, neglect, alteration, repair (broken warranty seal), improper installation, or improper testing. 

How to obtain Warranty Service
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To obtain warranty service for your equipment purchased from 1st Refurbished Manufacturers Computer Outlet Inc., call the number listed on your receipt to obtain an RMA number along with additional instructions. 

Return Policy 
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Products may be returned to 1st Refurbished Manufacturers Computer Outlet Inc. for replacement or repair in the following manner: Returns to 1st Refurbished Manufacturers Computer Outlet Inc. must be made within 90 days of the invoice date. Before returning any item, you must contact our Customer Service Department for a Return Merchandise Authorization number (RMA). No returns, of any type, will be accepted without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA numbers are valid for 10 business days and all returns must be received within 10 days of obtaining the RMA number. You are responsible for shipping costs of all returns. When Manufacturer's Computer Outlet, Inc. receives the returned defective product we will repair or replace said item within 15 days of receipt. All items must be in "as-new" condition, in original packaging. The original packing slip must be included and the RMA number visible on the package. Any discrepancies could result in a delay or partial forfeiture of your replacement. There will be a $35.00 re-boxing fee for products not returned in the original manufacturer’s packaging. If part of a product becomes defective, the full product must be returned for repair or replacement. 
All product returns must be sent to the following address: 

1st Refurbished Manufacturers Computer Outlet Inc.
3316 Aerial Way Drive
Roanoke, Va. 24018

All returns must be sent via UPS, Federal Express, or any other courier that issues a tracking number. 

Typographical Errors 

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In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, 1st Refurbished Manufacturers Computer Outlet Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. 1st Refurbished Manufacturers Computer Outlet Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, 1st Refurbished Manufacturers Computer Outlet Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price. 

Links 

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This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 1st Refurbished Manufacturers Computer Outlet Inc. is not responsible for the operation of or content located on or through any such site. 

Order Acceptance Policy 

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Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. 1st Refurbished Manufacturers Computer Outlet Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. 1st Refurbished Manufacturers Computer Outlet Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. 

Payment Methods

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Credit Cards - We accept major credit cards including, Visa, MasterCard. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks - 1st Refurbished Manufacturers Computer Outlet Inc. accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. 1st Refurbished Manufacturers Computer Outlet Inc. cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods. 

Shipping Refusal and Cancellation Policy 
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You will be charged $25.00 for any shipment that is refused and or cancelled, along with any extra cost we may incur in processing your order  up to $100.00. 1st Refurbished Manufacturers Computer Outlet Inc. does not ship on Saturday or  Sunday. Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability.

Shipping Rates & Terms 
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Calculating Ship Times The time it will take for you to receive your order depends on the "Product Availability" time listed for the product ordered plus the Shipping Time for the delivery method you select. Due to our manual operation process of posting "Products" to any of our web pages, there is a possibility that the product you ordered was already obtained or purchased by another party, and thus can place your order into a "Back order".
Total Ship Time = Product Availability Time + Delivery Method Ship Time. For example, if the Product Availability Time is 3-5 days and the Delivery Method Ship Time is 1-2 Business Days, you will receive your order in 4-7 business days. 

Choosing Next Day Air or Second-Day Air does not mean your order will be delivered in 1 or 2 days from the time you place your order online.
You will receive your order 1-2 days after the "Product Availability" time listed for the product you selected. The "Product Availability" time is the amount of time required to process your order through our warehouse and acquire the product requested. If you choose items with different "Product Availability" times -- for example, a 3-5 day delivery item along with a "Special Order" or "Pre-Order" item, each item will ship as it becomes available. There will be no extra charge for the shipment of these items.  However, all orders are subject to a $10 handling charge.

Note: Please keep in mind that our warehouse does not ship on weekends and we do not offer Saturday or Sunday delivery.

Sales Tax

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1st Refurbished Manufacturers Computer Outlet Inc. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Virginia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state. 

Warranty Limitations and Exclusions 

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THERE ARE NO WARRANTIES, UNDERSTANDINGS, TERMS OR CONDITIONS NOT FULLY DESCRIBED HEREIN. SELLER MAKES NO OTHER WARRANTY WHATEVER, EXPRESSED OR IMPLIED AND ALL WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY 1st Refurbished Manufacturers Computer Outlet Inc.. AND EXCLUDED FROM THIS AGREEMENT. 
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

Limitations of Liability

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1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC .'S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESSED, IS LIMITED TO REPAIR, REPLACEMENT, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. 1st Refurbished MANUFACTURERS COMPUTER Outlet INC. IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY LEGAL THEORY INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND COST OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED BY THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. AND YOU MAY ALSO HAVE RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. 

Disclaimer and Limitation of Liability as to Products Sold
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ALL OF 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC .'S PRODUCTS ARE GUARANTEED AGAINST DEFECTS FOR 90 DAYS FROM THE DATE OF INVOICE. EXCEPT AS EXPRESSLY STATED HEREIN, MANUFACTURERS COMPUTER OUTLET INC. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE MANUFACTURERS COMPUTER OUTLET INC. SITE. EXCEPT AS EXPRESSLY STATED HEREIN, MANUFACTURERS COMPUTER OUTLET INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. ARISING FROM ANY PRODUCT SOLD ON THE 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC., ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD. 

Disclaimer and Limitation of Liability as to the 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET Web Site

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THE 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS”.1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO THE 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. SITE, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE.1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC., ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. 

Year 2001 Disclaimer 

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ALL EQUIPMENT SOLD IS, TO THE BEST OF OUR KNOWLEDGE AND ABILITIES, YEAR 2001 COMPLIANT. HOWEVER, 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE YEAR 2000 COMPATIBILITY OF PRODUCTS SOLD ON THE 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. SITE. 1st REFURBISHED MANUFACTURERS COMPUTER OUTLET INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE YEAR 2001 COMPATIBILITY OF PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO MANUFACTURERS COMPUTER OUTLET INC. ARISING FROM ANY PRODUCT SOLD ON THIS SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL MANUFACTURERS COMPUTER OUTLET INC., ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATING TO THE YEAR 2001 COMPATIBILITY OF PRODUCTS SOLD. 

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Copyright ©2001 Manufacturers Computer Outlet Inc. All rights reserved. 
A division R. Frazier, Inc.
For any legal inquiries please contact us.